Customer information
Privacy Policy
KC Equipment respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy explains how we collect and treat your personal information.
On this page
What personal information do we collect?
KC Equipment will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms.
You may provide basic information such as your name, phone number, address and email address so that we can send information, provide updates and process your product or service order.
We may also collect other personal information you provide while interacting with us.
How do we collect your personal information?
We collect personal information from you in a variety of ways, including when you interact with us electronically or in person and when you access our website. We only collect personal information that you provide to us directly.
We may collect additional information at other times, including when you provide feedback, provide information about your personal or business affairs, change your email preferences, respond to surveys or promotions, or communicate with us.
How do we use your personal information?
We may use personal information collected from you to provide information, updates, products and services. We may also make you aware of new and additional products, services and opportunities. We may use your personal information to improve our services and better understand your needs.
We may also use your personal information to contact you about our products and services, including for marketing purposes. You can opt out of receiving marketing material at any time.
How do we disclose your personal information?
We do not and will not sell or deal in personal information or any customer information.
We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors. We will only do this to the extent reasonably necessary to provide our services to you.
We may need to disclose personal information to comply with our legal obligations. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of KC Equipment, our website, our customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent we are legally able to, our user databases together with any personal and non-personal information in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to disclose information only in good faith and where required by these circumstances.
By providing us with personal information, you consent to this privacy policy and the types of disclosure it covers. Where we disclose your personal information to third parties, we will request that the third party follow this policy when handling your personal information.
How do we secure your personal information?
We are committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put suitable physical, electronic and managerial procedures in place to safeguard information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of information you transmit to or receive from us.
How can you access your personal information?
You may request details of the personal information we hold about you by emailing [email protected].
We reserve the right to refuse to provide information that we hold about you in certain circumstances set out in the Privacy Act.
Your rights
You have the right to access your personal information and require us to correct any of your personal information.
Changes to this privacy policy
This Privacy Policy is subject to change at any time. All changes take effect immediately when published on our website. Please review our Privacy Policy regularly while using our website and services.