KM-11022-7025 – CASE-ROCKER

FAQs

Find answers to your most pressing questions about our products and services.

• Can I return products?

  Yes, we have a return policy that allows you to return products within 30 days of purchase. Items must be in original condition and packaging. Please refer to our return policy for more details.
• How to maintain equipment?

  Regular maintenance is crucial for optimal performance. We recommend following the maintenance schedule outlined in the user manual. Additionally, ensure you keep the equipment clean and store it properly.
• What is delivery time?

  Delivery times vary based on location and product availability. Typically, you can expect delivery within 5-10 business days. For specific inquiries, please contact our customer service.
• What is the warranty?

  Our products come with a standard warranty that covers defects in materials and workmanship. The duration varies by product type. Please refer to the specific product details for warranty information.
• Where to buy parts?

  Replacement parts can be purchased directly from our website or through authorized dealers. We offer a wide range of genuine parts to ensure your equipment runs smoothly. Check our online store for availability.